Fibernet Billing

Billing Questions or Problems?

If you have any questions about your account or billing, please call 801-223-9939 or email billing@fiber.net.

Make A One-Time Online Payment:

You can make a one-time payment online if you have a customer login. If you do not have an account or cannot remember your username or password, contact technical support.

Credit Card or EFT

Often the easiest method of payment, many clients prefer automatic payments. These are processed on the first business day of each month. To avoid declined charges, please keep us up to date with current card or bank information.

Cash, Check and Money Order

All cash and check payments for monthly services are due on the first day of each calendar month. Late fees are assessed on the 5th of each month. Late payments can result in deactivation. Accounts with checks that do not clear will be charged a $15.00 returned check fee.

Finance Charges

Late fees are assessed at 24% APR of the open balance or $5.00, whichever is greater. Returned check charges are $15.00 per occurrence. There is a $5.00 fee to reactivate a service that was deactivated for non-payment. Services that are deactivated at the customers' request are not assessed a reactivation fee.