Privacy Policy - Cybersecurity & Data Management

Privacy Policy

At Fibernet, we are committed to protecting your privacy. We use the information we collect from you to provide you better service. Rest assured that we do not sell, trade, or rent your personal information to third parties. Full details of our Privacy Policy are included here for your reference.

Personal and Business Data

  • Information such as name, email address, Tax ID number, mailing address, credit card number, and expiration date is needed to process your order.

Use of Information

  • The information you provide is used to provide our services and enhance your experience with Fibernet. We use it to bill you or send notices about your account and update you on our products and services. We will also occasionally notify you of special offers from our partners.
  • Fibernet does not sell, trade, or rent your personal information to third parties.
  • We occasionally provide aggregate information regarding the use of our website to partners, but these statistics never include personally identifying information
  • Please note that if the government or law enforcement requires our customer information, we are legally obligated to release it.

Security

  • Fibernet is committed to taking reasonable steps to ensure the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
  • Your credit card security is our highest priority. Fibernet utilizes Secure Sockets Layer (SSL) encryption, an advanced encryption technology that protects the information you send us against unauthorized access. This safeguard has helped, in many cases, to make shopping on the Internet significantly safer than using your credit card at a restaurant or department store.

Cookies

  • Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Fibernet uses cookies to personalize your experience. For example, cookies allow us to recognize you when you return to our site.
  • Most web browsers are automatically set to accept cookies. To change this, or to show a warning each time a cookie request is received, please review your browser’s guidelines.

Children and Privacy

  • Fibernet has no intention of collecting personal information from children (i.e., individuals under the age of 18). If a child has provided us with personal information, Fibernet asks that a parent or guardian of the child contact Fibernet email us at service@fiber.net or call us toll-free at 1-800-305-6995 if they would like the information submitted by a child deleted from our database. Fibernet will use reasonable efforts to delete such information from its database. If you would like more information about children, privacy and the Internet, you can refer to http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec08.shtm on the Federal Trade Commission’s website.

Summary

  • Fibernet is committed to protecting your privacy. The information you provide is used to provide better service with Fibernet. We use it to bill you or send notices about your account and update you on our products and services. We do not sell, trade, or rent your personal information to third parties. If you would like to discuss how we use your information, simply send us an email at service@fiber.net.

Your Consent

  • By using Fibernet services, you consent to our use of your personal and non-personal data as specified above. If we decide to change our Privacy Policy, we will post those changes on this page, so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Concerns and Comments

You may email us with any further questions or concerns regarding this Privacy Policy at support@fiber.net or call us toll-free at 1-800-305-6995. With Fibernet, we want you to feel secure in knowing that you are doing business with the right company.